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Stock Merchandise

Stock merchandise may be returned in its original condition for a full refund, less a 20% restocking fee OR a full credit toward future purchases with no restocking fee.

The customer is responsible for insured return postage.

In the event of defective materials or workmanship, Carab Enterprises will pay for return shipping and gladly replace the merchandise OR offer a full refund.

 

Custom Merchandise

All sales of custom merchandise are final.

Custom merchandise orders may not be cancelled after the final proof is approved by the customer.

Custom merchandise cannot be resold and therefore may be returned only in the event of defective materials or workmanship.

In this event, we will gladly replace the defective merchandise OR offer a full refund OR 110% merchandise credit and Carab will pay for return shipping.

 

Copyright and Ownership

The customer must be the legal copyright owner of any logo or design submitted.

If questionable, we may request written proof of ownership or permission of the owner.

Carab Enterprises retains the right to use all designs for promotional purposes.

Carab Enterprises retains full ownership of all plates, dies and other materials used in the manufacturing process.


Loss of Profit

Carab Enterprises will not be financially responsible for any loss of profit due to delayed receipt or defective materials or workmanship of merchandise.

Carab will offer only a full refund OR a 110% merchandise credit toward advance purchase if merchandise does not reach the customer by the agreed on date or in the event of defective materials or workmanship.

 

Claims

Claims must be made withing 10 days of merchandise receipt.

Returns must be made only after contacting us in writing.

Carab Enterprises, Inc. 8910 Province St. Sarasota, FL 34240

aaron@thepinspot.com

 

Your business is sincerely appreciated!