According to the Centers For Disease Control And Prevention (CDC), "Although the virus can survive for a short period on some surfaces, it is unlikely to be spread from products or packaging."
Despite the low risk, we still take precautions with your order. Our facilities are very small, thus lowering the number of people who come into contact with your merchandise. We are screened for fever on a daily basis and frequently wash our hands and disinfect surfaces thoroughly.
Our site probably collects cookies, but we aren't sophisticated enough to find or use them.
We hate junk mail and spam as much as you, so we will never sell, trade or give your information to anyone. We may email or snail mail you an offer that may be of specific interest to you a few times a year, but you can opt out anytime - just email us to unsubscribe.
When making purchases on our site, at no time do we have access to your financial information. Payment information you provide is directly routed to and processed securely through Stripe or PayPal - both PCI Level 1 Processors. This is the most stringent level of certification available in the e-commerce industry.
Due to the nature of custom and customized merchandise, returns or exchanges are not allowed unless the merchandise is defective or misprinted. Misprints cannot be returned or exchanged if the pre-production art proof has been approved.
Claims for defective or misprinted merchandise must be submitted in writing within 10 days of receiving the shipment. Once your claim is received, we will ask you to return the merchandise at our expense. Unapproved returns will not be accepted.
Defective merchandise will be replaced at our expense. If the returned merchandise is unusable in the time frame it will take to remanufacture, a refund will be issued within 30 days of your request. Otherwise, a credit will be issued immediately.
Stock merchandise is not returnable, unless otherwise noted on certain fundraising packages.
Certain stock merchandise may be exchanged. Please refer to individual product information.
Stock orders generally ship within 48-72 hours.Custom orders ship anywhere from 48 hours to 6 weeks, depending on the product. You will receive an approximate delivery date at the time of your custom order. Unfortunately we cannot be held liable for delayed shipments.
We ship only to the United States and its territories. Most orders are shipped from our facility in Sarasota, FL, via US Postal Service First Class or Priority mail. All shipments are insured.
Sales tax is collected on all non-exempt orders shipped to the state of Florida. Within Florida, resellers and certain sales to not-for-profit organizations are exempt from sales tax. Your company's certificate must be filed with us annually to receive this exemption.
We respect the environment and believe we are the stewards of the earth for future generations. We do our best to manage our environmental footprint to minimize the adverse impact on our world and encourage you to do the same.
REDUCE • REUSE • RECYCLE are tenants we live and work by - from not printing unnecessary documents to printing in-house documents on the backs of old files to recycling boxes and packing materials. These policies are environmentally prudent, as well as economically sound.
We abide by all applicable environmental regulations. All products we distribute have been verified by an independent laboratory to pass the stringent requirements of Consumer Products Health & Safety bill US CPISA HR 4040.
It is illegal to use a copyrighted or trademarked logo, character, slogan or other material on your merchandise without the express written permission of the copyright holder. Many local organizations may use their national parent organization logo at their discretion, while others may not. Thus, we may require proof of permission on questionable designs.
We retain the right to use any design we reproduce (including copyrighted designs) for promotional purposes. We will never sell your design to another customer without your written permission.