NEWS FROM OUR CUSTOMERS

---

I placed this order with you based on the recommendation of our Commander-In-Chief, State Adjutant and and several past commanders. I must admit your level of service and professionalism are excellent.

It’s a perfect impulse buy. The pins these have proven to be great sellers. We really like all of the designs. And thank you so much for keeping this process simple and easy. I’d like to triple our last order.

You have outdone yourself. Got the pins today and they look great! Your work, price, quality and promptness speak for themselves, but 

we will brag on you anyway! I have put the word out about your great service.

The pins are perfect. I am very happy with them. You did a marvelous job of interpreting our back-and-forth e-mails and conversations to make this lovely pin. Thank you again for a fine job.

I just opened my box of pins... Outstanding!  Awesome! Wow! Just a few words on my mind. I am very, very happy with the order and so glad I went with your company! Hats off to you and your staff!

We handed them out to our veterans here and they love them. Great work - they are outstanding! Thank you for your flexibility and all of your work! We plan on being a repeat customer!

I'm really pleased with how both my pins and coins turned out. It is always such a pleasure to do business with you. Thanks for going the extra mile.

It’s the nicest coin I’ve ever seen, and I have quite a large collection. Thank you very much! We'd like to order more.

The pins are exactly what I wanted, they are beautiful. Thank you! I'm passing your information to the officers in line behind me. You did an outstanding job.   

You made my dad very happy! My father will be 94 yrs. old in January, but he doesn't let ANYTHING stop him from honoring his fellow veterans. Our family is truly grateful to you for his pins.

Got them and LOVE LOVE LOVE them! My husband says it's the best (fundraising) pin he's seen and trust me, he's seen more than a few. I'm chomping at the bit to get them out!

We received our coins today... thanks, awesome as usual.  We appreciate your hard work. They are perfect and going fast! We actually need to order more already. 

Order the most you can afford and think you’ll be able to use. Reorders are more expensive and time consuming. When possible, base your choice on the quantity of previous pin sales. Were pins left over or were several reorders necessary? Then take into consideration… Is your new design more attractive? Does your new slogan have more zing? Do you have more time to distribute your pins? Do you have a better distribution system? Do you have greater financial resources? Are you or is the event more popular than before?

The most common pin sizes are .50" to 1.50", with the most popular size being 1.25". Pins smaller than .50" can rarely express your message. Pins larger than 1.50" are thought by many to be too large to be worn comfortably. Do you want to make a bold statement with a larger pin or present a more "sophisticated" image with a smaller pin? Obviously the larger the pin, the more information you'll be able to include legibly. Designs that are originally drawn on a large scale may not always transfer well to a tiny pin. Reduce your sketch to see how it will actually look.

Common wisdom says "whatever the market will bear." Of course if you're raising funds or trying to make a profit, charge as much as you can without pricing yourself out of the market. Lapel pins commonly retail for $3 - $10, with several factors determining the value. These factors include...the size of the pin, the uniqueness of the design (is there a stone embedded?), the presentation (is it in a gift box?), the availability (is it a limited edition?),  the fundraising appeal (do profits go to a good cause?), your location (what are customers in your area used to paying?). 

Epoxy is a hard clear coat that covers your pin. By their nature, hard enamel pins never need an epoxy coat or "dome." Printed pins need epoxy only to create a thicker pin. Due to  state-of-the-art manufacturing methods we use, stamped and photo etched pins do not need epoxy. While the colors on these pins may be scratched off with a knife, under normal circumstances the colors are very durable and will last for years. Epoxy on a stamped or photo-etched pin is a matter of personal preference, giving a smooth high gloss surface to your pin. Due to environmental regulations, epoxy will sometimes yellow over time. 

The purpose of a second clutch back is to avoid "spin." Our single clutch backs are "balance mounted" toward the top of the pin, so spin is not as much of a problem as it is on a "center mounted" back. Many people find a double clutch back difficult to pin on, so we don't recommend more than a single clutch back unless you really need it. We've found that spin becomes an issue pins greater than 1.25" or those with a much greater horizontal measurement than vertical. You'll be safe with a single clutch back on almost all vertical pins. For uniforms on which position is essential, we recommend 2 pin backs.

While it's tempting to use famous characters like Mickey Mouse or The Simpsons on your pin or coin, it's not ethical or legal to use someone else's work without their permission. Please see our official policy on Intellectual Property for more on this subject.

Send us your suggestions and we may post them here. info@thepinspot.com 

We order a number of extra pins with no backs and use them to attach to award plaques we give out at the end of the year. This adds something special to our awards without adding a lot of extra expense. 

We charge a higher price for the pins now that we order them in the display box. And we sell more - it's not much more expensive for us, but I think the perceived value is better. 

To save on the set-up, we use the same design every year and change out the colors and print the current year. Our members like the constancy without them looking exactly the same year after year. 

We've sold more pins by offering a "twofer" deal - at this year's convention we sold them for $5.00 each or 3 For $12.00 and almost everyone who bought, bought three. People always love a deal. 

I couldn't figure out how to display our pins for the best visibility, but my wife bought one of those foam pool noodles and put it over a  paper towel holder. We just push the pins into the foam and sell them from there. We've only had to replace the foam every few months and those things are pretty cheap, so it's not a big deal.